Is it safe to use my banking information at SkoolShop.com?

 

Yes, shopping at SkoolShop.com is 100% safe. Credit Card & Debit Card payments are processed through the HDFC Bank payment gateway and Internet Banking payments are processed through Payment Gateway – Citrus Payment Solutions that interface with various banks. HDFC Bank uses the latest encryption technology to protect your credit card information. It encrypts your credit card number so that it cannot be read as the information travels over the Internet.

Furthermore, HDFC also asks you to enter the CVV (Credit Verification Value) number on your credit card. This is a 3 digit number which follows your credit card number and is given at the back of the card to ensure that the person entering the card number has the physical plastic card with him/her. Citrus also uses the latest encryption technology to protect your information. It encrypts your information so that it cannot be read as it travels over the Internet.

At SkoolShop.com, we are taking extra care in tying up with payment gateways and banks. We would be adding more payment gateways over next few days to provide you with choices of payment options. The same would be highlighted on every page of the SkoolShop.com website. You can be assured that SkoolShop.com offers you the highest standards of security currently available on the net so as to ensure that your shopping experience is private, safe and secure.

Does SkoolShop.com store my credit card information?

 

SkoolShop.com does not collect or store your account information at all. Your transaction is authorized at multiple points, first by HDFC Bank and subsequently by Visa and Mastercard secure directly without any information passing through us.

What payment options are supported?

 

We accept all Visa and Mastercard Credit Cards & Debit Cards. We are also accepting payments through secure Internet Banking facilities with ICICI Bank, HDFC Bank, Citibank, State Bank of India, Union Bank of India, Axis Bank, Deutsche Bank and Yes Bank. We are currently offering Cash-On-Delivery option in Mumbai city limits only. We would be shortly adding other modes of payment options viz. cash on delivery in other cities, cash cards, and net banking facilities of other reputed banks.

Do you accept international credit cards on SkoolShop?

 

Currently, we do not accept any international credit cards on SkoolShop.com. We would be shortly extending appropriate payment options for our international consumers.

What other payment options are available?

 

We currently accept payments from all Visa and Mastercard Credit Cards & Debit Cards as well as Internet Banking payments from ICICI Bank, HDFC Bank, Citibank, State Bank of India, Union Bank of India, Axis Bank, Deutsche Bank and Yes Bank. You may also pay using Demand Draft or Cheque. Please ensure that the cheque is in the name of "Occasion Kommerce Private Limited" payable at Mumbai. Please send the cheque along with the book requirements to our mailing address given here. In case of Cheque payments the orders will be processed only when the cheque is cleared by our Bank.

If I ordered an item and it appears to have a defect. How can I get it replaced?

 

SkoolShop.com offers you REPLACEMENT WITHIN 30 DAYS FROM THE DATE OF DELIVERY ON THE product/s ordered on SkoolShop.com. Which means that within 30 days from the date of delivery you can ask for replacement of the product/s subject to following terms and conditions:

 

1. You can ask for replacement of product/s in case of any defect found in the product and the same product/s will be shipped to you as a replacement for the defective product/s.
 

2. Replacement can be for the entire product/s or part/s of the product subject to availability of the same with SkoolShop.com and notification of the same within 30 days from the date of delivery.
 

3. Replacement is offered for the product/s sold by SkoolShop.com ONLY. Disclaimer: "ANY DECISION ON 30 DAY REPLACEMENT GUARANTEE ON THE PRODUCT/S SOLD BY SkoolShop.com is at the sole discretion of SkoolShop.com and decision of SkoolShop.com shall be final and binding. SkoolShop.com reserves the right to withdraw from 30 DAY REPLACEMENT GUARANTEE at any time without giving any intimation of whatsoever nature."