If I ordered an item and it appears to have a defect. How can I get it replaced?

30 Day Replacement Guarantee

SkoolShop.com offers you REPLACEMENT WITHIN 30 DAYS FROM THE DATE OF DELIVERY ON THE product/s ordered on SkoolShop.com. Which means that within 30 days from the date of delivery you can ask for replacement of the product/s subject to following terms and conditions:

1. You can ask for replacement of product/s in case of any defect found in the product and the same product/s will be shipped to you as a replacement for the defective product/s.
2. Replacement can be for the entire product/s or part/s of the product subject to availability of the same with SkoolShop.com and notification of the same within 30 days from the date of delivery.
3. Replacement is offered for the product/s sold by SkoolShop.com ONLY.

Disclaimer: "ANY DECISION ON 30 DAY REPLACEMENT GUARANTEE ON THE PRODUCT/S SOLD BY SkoolShop.com is at the sole discretion of SkoolShop.com and decision of SkoolShop.com shall be final and binding. SkoolShop.com reserves the right to withdraw from 30 DAY REPLACEMENT GUARANTEE at any time without giving any intimation of whatsoever nature."

Cancellation of order

SkoolShop.com reserves the right to cancel any order without any explanation for doing so, under situation where SkoolShop.com is not able to meet the requirement of the order placed or order so placed/cancelled does not comply with the SkoolShop.com policy or for any other reason. However, SkoolShop.com will ensure that any communication of cancellation of an order, so cancelled, is intimated within appropriate time to the concerned person and any applicable refund will be made in reasonable time.